C O M M I S S I O N P R I C E S
Framing is available at an additional price, if you would like to discuss the possibility of a commission in a size not listed please contact me for the price.
D E L I V E R Y
UK orders are sent out via Royal Mail 24hr tracked or Parcelforce 24hr tracked, worldwide orders will be sent out via tracked courier, a tracking number will be emailed to you once it has been posted.
There will be an increased delivery charge for framed artwork.
P R O C E S S
If you are interested in commissioning a portrait please get in touch via the contact form or email matt@mattfoy.co.uk, we can then discuss the details of what you would like and what will work best.
A non-refundable deposit will be taken to secure a commission slot
P H O T O G R A P H S
It’s important that the quality and resolution of the photos I work from are good quality. If the commission is a surprise for someone it can be quite hard to get the original files, but the original files are preferred rather than photos taken from social media sites, as once the photos have been uploaded to social media they get compressed and lose some detail. If you only have photos from social media or old film photos they can still be good enough quality, so please don’t hesitate to send them over and we can discuss the possibilities.
F R A M I N G
Pastel pencils can smudge if touched therefore framing the artwork is highly recommended, framing is available as an option before you receive the artwork, or you can receive the artwork unframed so you can frame it yourself.
The frames I use are produced and handcrafted at a high standard from a professional framers, there is a wide range of styles, colours and finishes. It usually takes 10-14 days for the framer to build and send the frame out to me, so it’s best to decide at the start of the process if you’d like the commission framed so I can order it.
The price of framing varies greatly depending on the choice of frame, as an example a 6x6” frame starts at around £30
A F T E R C A R E
Care should always be taken when hanging the completed artwork, even the most archival of materials can suffer from discolouration if left in direct sunlight for a long period of time.
If you’re choosing to frame it yourself here are some tips to help you.
Placing a spacer between the drawing and the front mount lets any pastel dust fall behind the front mount and not onto the glass (a spacer is a narrower mount that sits in between the front mount and the drawing).
Glass can be a better choice than perspex plastic as on the rare occasion the static of the plastic can lift the pastel off the drawing.
It can be advisable to place a piece of acid free paper or board behind the drawing to keep it away from the brown backing board.
T E R M S
If a commission is delivered damaged a full refund can be given as soon as the damaged item has been returned, damaged prints must be returned before a replacement can be sent out. If for any reason you are unhappy with the item then a full refund can be given within 7 days of delivery (commissions exempt) but the buyer is responsible for covering the cost of posting the item back in its original and secure packaging using a trackable service.
Once you have seen the completed commission photo the remaining balance will need to be paid before postage, all commission sales are final once you are happy with the final drawing and have paid the remaining balance.
Deposits are non refundable, Once I have seen the photos and decide I won’t be able to work from them due to poor quality the deposit will be refunded.